Getting started
Place your iPhone or iPad on a stable desk stand, make sure your upper body is visible, open Posturely, and begin a monitoring session.
Support
Help for a smoother Posturely session.
Find practical setup guidance, camera troubleshooting, detection tips, and purchase help for Posturely on iPhone and iPad.
Camera permission troubleshooting
Open iOS Settings, find Posturely, and confirm that Camera access is enabled. Return to Posturely and start a new session.
Setting up your phone stand
Use a stable stand at a side-front angle. Keep the camera near desk height or slightly above, and avoid blocking it with books or a laptop screen.
Improving detection
Use even lighting, remain within the camera frame, and adjust sensitivity if small movements cause too many reminders or large changes are missed.
Subscriptions and purchases
Manage an active subscription through your Apple ID subscription settings. Purchase availability and terms are shown in the App Store and in the app.
Restore purchases
Open the purchase or subscription area in Posturely and choose Restore Purchases while signed in with the Apple ID originally used for the purchase.
Contact support
Still need help?
Include your device model, iOS version, Posturely app version, and a short description of what happened. Do not send camera footage or sensitive personal information.